Program Director

INTRODUCTION:

Program Directors are responsible for the overall functioning of individual CRC homes, training, supervision and scheduling of support staff, development and implementation of the individuals ISPs and programs, provision of direct-care and supervision to individuals, coordination of medical services and follow-up, and rotational on-call duties. Program Directors are responsible for operating a CRC home under the principles of Normalization and in accordance with the principles and policies illustrated in the Charles River Community Living Program Policies and Procedures Manual. Since some individuals require personal care involving lifting and transfers in and out of wheelchairs, Program Directors of some homes must be physically able to perform this function.

Program Directors II are responsible for the overall functioning of the Associations most intensively staffed/most clinically involved homes.

 

 

ESSENTIAL PROGRAM DUTIES (other duties may be assigned):

  • Develop, implement and review ISPs. Formally and informally respond to needs, desires and interests of individuals.
  • Supervise and direct daily staff activities. Mobilize staff to achieve goals. Build a team environment.
  • Case management and delegation of case management to appropriate staff. Implement plans collaboratively and expeditiously.
Provide direct care support. Instruct, assist & supervise individuals in the areas of personal care, adaptive equipment, education skills, social skills, nutrition & meal preparation, community inclusion, travel training, individual funds, self-preservation, and religious practice if desired, etc.

Coordinate consultation, program development, implementation, data collection and analysis for individuals in need of Positive Behavioral Supports.

  • Demonstrate effective use of Positive Behavioral Supports.
Demonstrate willingness and ability to provide physical behavioral intervention as needed.

  • Coordinate referrals to other specialists as individually appropriate.
  • Facilitate support services such as SSI, SSDI, SSA, Medicaid, Medicare, etc. Match supports and
  • interventions to the unique needs of the individual.
  • Assist individuals seeking alternate living arrangements. Follow-up with individuals who have moved.
  • Participate in human resources functions per established procedures: recruit, interview, hire, orientate, train, supervise, appraise performance and recommend merit increases for staff.
  • Organize staff work schedules. Ensure adequate residence coverage at all times.
  • Coordinate regular staff meetings; disseminate information and solicit input regarding events, progress, and problems of individuals and home; develop reasonable methods for problem-solving.
  • Meet with Manager of Community Living regularly and as serious situations arise to discuss residential issues and to recommend solutions.
  • Maintain required residence documentation: House and individual Logs, progress notes, service agreements, status agreements, semi-annual reviews, house records, receipts, documents, house correspondence and monthly reports, etc.
  • Provide weekend emergency on-call services on a rotational basis.
  • With individuals and support staff input, coordinate social, leisure, educational and developmental activities.
  • Understand & advocate individuals human rights, legal rights, administrative and financial issues. Use effective advocacy strategies to overcome challenges.
    • Ensure well-balanced and nutritious meals, including individuals in the selection, purchase and preparation of grocery items.
  • See that the home is well maintained and adequately supplied. Perform housekeeping tasks as necessary. Request additional funds and resources if needed.
  • Maintain cooperative communication with other service providers, advocates, family members and guardians. Maintain good public relations with the community.
  • Designate a Human Rights Officer for the home; act as HRO in his/her absence.
  • Attend in-services and other trainings. Identify areas for self-improvement, pursue necessary training/educational resources & share knowledge with others.
  • Implement and maintain the standards, regulations and requirements of the Department of Mental Retardation and other agencies; participate in the annual DDS QUEST Review of the home; promptly implement any Plan of Correction.
  • Provide coverage to other CRC homes as assigned or as needed.
  • Perform other duties as assigned.

REQUIRED SKILLS AND RESPONSIBILITIES:

Interpersonal Skills: Interacts with others in an effective, appropriate, positive and professional manner; develops relationships (inside and outside the agency at all levels) that enhance understanding and communication.

Teamwork/Cooperation: Works well with team members to accomplish the goals of the department. Works well with management to achieve agency goals. Flexible in accepting new or additional assignments.

Dependability: Follows through on job responsibilities with thoroughness and accuracy. Reliable and consistent.

  • Communication: Clearly and effectively presents information through oral and written means. Demonstrates clear and concise communication in individual or group situations. Listens and assimilates information on job performance.
  • Planning/ Organization: Plans and manages work to accomplish tasks on time. Plans and implements appropriate use of resources. Adapts to changing conditions. Prioritizes work demands and manages multiple tasks simultaneously.
  • Responsibility: Adheres to company policies and procedures and follows company guidelines in conducting business relationships.
  • Attendance: Adheres to program schedule and routines, which includes arriving to assigned location promptly and conforms to the agencys attendance standards. Attend all required meetings and trainings promptly.
  • Initiative: Self-reliance in thinking, planning, and carrying out job responsibilities. Demonstrates problem solving skills.
Management: Supports and enforces agency policies and objectives; sets example through personal conduct and performance.

  • Data collection: Collects data, compiles information and prepares reports in a timely and accurate fashion.

BENEFITS:

 

  • Competitive Health and Dental Insurance with employer paying a substantial portion of the costs, including a Health Reimbursement Account (HRA). Health and Dental Insurance available to all full-time employees on the 1st day of employment.
  • Employer sponsored 401(k) retirement plan with employer match.
  • Employer-paid Life, Long Term Disability, and AD&D insurance offered at no cost to the employee.
  • Flexible Spending accounts offered for both dependent and health care.
  • $1,500.00 tuition reimbursement per benefit year for full-time employees.
  • Through the 1st year of service, full-time employees receive 13 vacation days with additional increases after one year.
  • Full and Part-time employees accrue 48 hours (6 days) of sick time per year with rollover.
  • Part-time employees can receive prorated vacation and holiday time.
  • 11 paid holidays per year.

QUALIFICATIONS:

  • Undergraduate or higher degree in human services and two years experience with developmentally disabled individuals.
  • Supervisory experience
  • Successful completion of all state and agency mandated trainings.
    • First Aid/CPR Certification. (Within first month of employment)
    • DDS Medication Administration Certificate. (Within first six months of employment)
    • Safety Care/Legal Certificate (Within first six months of employment)
    • DPPC/Fire Safety/Human Rights/Universal Precautions Certificate (Upon hire)
    • CORE Curriculum (Within first three months of employment)
  • Knowledge and use of principle of Normalization and Community Inclusion.
  • Knowledge and use of Positive Behavioral Supports is preferred.
  • Must be willing to authorize a Criminal History Background Check (CORI) and release information concerning allegations from Disabled Persons Protection Commission (DPPC), Department of Disability Services (DDS), and other agencies.
  • Must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable members with disabilities to perform these essential functions.
  • Drivers License that is valid in Massachusetts and reliable personal transportation.
  • Proficient computer skills in Microsoft applications.

 

LANGUAGE SKILLS:

Must be fluent in English and have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write advanced reports and correspondence. Ability to communication effectively with members served in their primary mode of communication, members under supervision, employees of the organization, families and members of the community. Ability to effectively present information individually and in small groups.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employee must have significant endurance to sustain physical demands of the job.

 

While performing duties of the job, the employee is regularly required to sit, stand, walk, stoop, kneel or crouch. The employee is frequently required to use hands/fingers to handle objects, tools or controls and to reach with hands and arms. The employee must frequently be able to generate the force to maneuver up to 100 pounds. Assistance in lifting members will be provided whenever possible. Employee must be able to lift up to 30 pounds from floor to waist and 10-15 pounds from waist to overhead.

 

REASONING ABILITY:

Ability to carry out detailed written or oral instructions.

 

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